As one enters the Royal Chulan Hotel in Kuala Lampur Malaysia, you are reminded that it is a 5-Star accommodation, as the various views overload you with affluence. The winding staircase, the sitting area and this magnificent atrium of tropical plants all bombard you with opulence. You are temporarily memorized and seduced by its charm.
As I entered my room the first thing I noticed was that even though it was 90 plus degrees Fahrenheit outside, the air conditioner was not turned on. I gasped at the heat. I immediately turned it on and waited to no avail. I called downstairs and they stated they would be sending someone up to repair the A/C. The room accommodations, including this King Size bed were very nice and as expected high end.
Traveling through Thailand and Malaysia one thing that struck me was the amount of space and luxury they devoted to the bathrooms. This one was no different and had a glassed in large shower, glassed in toilet and this wonderful spacious sink.
This bathroom, as in one other hotel bathroom, had a view from the tub area to the bedroom. I would venture it made it easier to roll out of bed and climb directly into a warm bath. Sorry I am not going where you are surely thinking right now!
We had a hotel tour scheduled and I left the room to partake in the tour. We saw several rooms that were similar in nature to mine, but the other side of the hotel had a spectacular view of the pool and spa entrance area. Definitely request a fourth floor or higher room to secure this view and your private balcony.
The walkway beside the pool at ground level was filled with fountains, plants and various flowering bushes and trees. It was simply stated, gorgeous!
We walked around the pools, as there are three. The large swimming pool, a children’s pool and a massive Jacuzzi. As we turned the final corner we faced the Telaga Bunga Spa entrance and I found the spa very enchanting. and unique in some ways.
The spa has your normal massage areas and pedicure/manicure stations along with facial applications. The most unique experience we were shown was the couples massage area. It was equipped with dual tables, a tub sink and just about anything you could think of for using after a massage. It was huge and I was blown away. I want to do this!
The couples massage room included this huge shower. I am sure it could have held our entire group. Just to be clear we did not all walk into the shower to validate this. It was just an observation by yours truly.
We then went to the restaurant for dinner. I was starving and did not take photos of all the elaborate stations. They had Italian, Japanese, American, French and many more types of food in their buffet. I had sushi that was out of this world and a few other various items. Of course as always, I had to try their desserts. Funny how I remembered to photograph this area.
Tired and full I retreated to my room and was very surprised. My air conditioner had not been repaired and the technician had left a mess in my room. I was still perspiring profusely. Luckily they have a hose system that is like a bidet and they have men come by to validate the toilet area is clean every night.
When he knocked on my door and saw my issue with the air conditioner he immediately had me transferred to another room and waited to see if the A/C worked in my new room, along with securing me another adapter for my laptop. The service this young man gave was outstanding and indicative of what I visualize the hotel’s desire to please is.
The hotel is superior and it is unfortunate that I had the air conditioning issue, but I would certainly go back and would recommend the Royal Chulan to all tourists and businessmen spending time in Kuala Lampur. Next time I will take my wife and we can let you know how the Couples Massage is!
*** My trip to Thailand and Malaysia was sponsored by Thai Airways, the Tourism Authority of Thailand and Tourism Malaysia USA. All opinions are solely mine and as always generated without any influence.