I am very fond of pedicures and having my feet massaged. When given the Spa menu at the Banjaran Hotsprings Retreat I opted for a pedicure, as opposed to a massage. Over the prior week I had received two wonderful Thai massages. One massage was in Bangkok and the other one in Phuket, so I decided I would go for a change of pace. I made my reservation and went to spa a few minutes prior to my pedicure. The waiting room was filled with deep cushioned chairs and lounges and I thought, given a few minutes I might just doze off.
The attendants let me know that I would have a session in their Antioxidant room prior to the pedicure. When I inquired what that meant, they led me in and had me lay prone on a mat and relax. Almost immediately the room was filled with a very warm blast of air and I felt like I was in a sauna. The attendant informed me that my session, which would basically eliminate toxins from my entire body, was to last fifteen minutes. After what seemed an eternity, and an inability to breathe I got up and decided I had to leave the room and grab a few whiffs of oxygen. Once I was outside I discovered I had only been in the room for right at five minutes. I cannot understand how anyone could last the full fifteen minutes.
I was then lead into the pedicure room by the attendant scheduled to perform my pedicure and she began the process. I interviewed the young lady, as she began the procedure and I discovered that she was from India, a graduate of business school and was at the Banjaran to learn how to run a spa. Her dream was to return to India and open her own spa, after absorbing everything she could at The Banjaran Hotsprings Retreat. I inquired how they interviewed her and she stated by a Google Hangout. I thought that was very cool, given we conduct a Google+ Hangout almost weekly with our son in Japan. I love the process. Obviously they thought she was what they needed, as she was hired and given two weeks to move to Ipoh Malaysia, where the spa is located.
My pedicure was to last one hour, but it turned out I was in the room for 90 minutes, as we talked about her dream and my travel blogger business. I was amazed to learn that she was fluent in four languages. She was a very intelligent, extroverted young lady and I could tell she would achieve her dream and have that spa one day. I believe this with all my heart. She was well versed in customer service attributes and was learning the details of all the spa processes. I wish her the best of luck and need to thank her publicly, for what turned out to be the best pedicure I have ever had. If she continues down this path, learning all the other spa treatments, her spa in India will be very successful and profitable.
*** My trip to Thailand and Malaysia was sponsored by Thai Airways, the Tourism Authority of Thailand and Tourism Malaysia USA. All opinions are solely mine and as always, generated without any influence.